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Accessing Aptia OneView

20/11/2024

Aptia OneView is a secure website, which provides you with realtime access to your pension information and the facility to manage your pension online 24 hours a day, 7 days a week.

You have been sent instructions to activate your account online via Post. If you do not have access to the internet, or do not wish to register for this service, please dispose of this letter securely. Your pension will not be affected.

To activate your account:

   - Go to https://v3.aptiaoneview.co.uk/UTDNORWEST/help-and-contacts/contact-us/phone

   - Click on the 'Register' link

   - Enter your personal registration code (this can be found in your Welcome Letter - if you have lost the code, please contact Aptia via their dedicated OneView form)

   - Follow the on screen prompts and enter your email address. This is required should you forget your login details in the future.

As this is the first time you are registering for site access, you will be asked to create a User ID and Password. You will use these security details each time you log in, so please make sure they are memorable. It is very important that you keep these details secret. If you forget your login details in future, you can reset them by selecting the relevant option from the main login page.

We hope you enjoy using the Aptia OneView online service. If you need help at any stage, please visit the Help & Contacts section of the site.